heybij Terms and
Conditions
Please read these terms carefully before using the heybij platform — they define your rights and responsibilities.
Introduction and Acceptance
Welcome to heybij.cam. These Terms and Conditions ("Terms") apply to the use of the heybij platform and all its services. By accessing the platform, creating an account, or using any service, you are fully agreeing to these Terms. If you do not agree with any part of these Terms, please refrain from using the site.
These Terms form a legally binding agreement. Users must be at least 21 years of age to use the platform. heybij may request the necessary documents for age verification at any time.
Definitions
The following terms are used with specific meanings in these Terms:
- "Platform" refers to the heybij.cam website and all its sub-pages and services.
- "User" or "You" refers to any person registered on or browsing the platform.
- "Account" refers to the registered profile created in a user's name.
- "Services" refers to gaming, betting, bonuses, payments, and all related activities.
- "Bet" refers to any financial wager or stake placed on the platform.
- "Taka" or "৳" refers to Bangladeshi Taka (BDT).
- "heybij" refers to the company that owns and operates this platform.
Eligibility and Registration
2.1 Age Requirement
The minimum age to use the heybij platform is 21 years. Any person who has not yet turned 21 is strictly prohibited from creating an account, making deposits, placing bets, or using any service. If underage use is confirmed, the account will be immediately closed and all balances may be forfeited.
2.2 One Account Policy
Each person may create only one account. Operating multiple accounts from the same device, IP address, or payment method is not allowed. If this policy is violated, all related accounts may be closed and deposited funds may be forfeited.
2.3 Providing Accurate Information
All information provided at the time of registration must be true, complete, and up to date. Providing false information regarding name, date of birth, mobile number, or payment details will result in immediate account cancellation. It is the user's responsibility to promptly notify the support team of any changes to their information.
2.4 Verification
heybij may initiate a Know Your Customer (KYC) process at any time. This process may require submission of a national identity card, passport, or other government-issued documents. Withdrawals may be held until verification is complete.
Account Management
3.1 Login Security
It is entirely your responsibility to keep your account password and login details confidential. You are advised not to share your login details with any third party. If you suspect unauthorized access to your account, please contact our 24/7 live chat immediately.
3.2 Account Suspension and Closure
heybij reserves the right to temporarily suspend or permanently close an account under any of the following circumstances:
- Violation of the Terms.
- Suspicion of fraud or deception.
- Operating multiple accounts.
- Misuse of an account or suspicious transactions.
- Proof of being underage.
3.3 Voluntary Account Closure
You may request to close your account at any time through live chat. Any remaining balance must be withdrawn in accordance with applicable terms before the account is closed.
Deposits and Withdrawals
Deposit Details
- Minimum deposit: ৳100
- Accepted methods: bKash, Nagad, Rocket
- The same minimum limit applies across all methods.
- Deposited amounts are credited to the account instantly.
Withdrawal Details
- Minimum withdrawal: ৳1,000
- Processing time: 30 minutes to 3 hours
- Methods: bKash, Nagad, Rocket
- Applicable to verified accounts.
4.1 Deposit Terms
You may only make deposits using a payment method registered in your own name. Deposits from third-party accounts are prohibited and any such transactions will be cancelled. heybij does not charge any additional fees on deposit amounts, however your mobile banking provider's own charges may apply.
4.2 Withdrawal Terms
An account must be fully verified before a withdrawal request can be processed. In cases of incomplete verification, additional documents may be requested and the process may be temporarily delayed. heybij reserves the right to decline withdrawals in cases of suspicious transactions.
4.3 Currency
All transactions are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currency are not available.
Bonuses and Promotions
5.1 Welcome Bonus
New members can receive a 200% bonus on their first deposit up to a maximum of ৳15,000. For example: depositing ৳1,000 gives a bonus of ৳2,000 and a total balance of ৳3,000; depositing ৳16,000 or more gives the maximum bonus of ৳15,000 and a total balance of ৳31,000. A wagering requirement of 10x applies to the bonus.
5.2 Wagering Requirements
The specified wagering conditions must be met before bonus funds can be withdrawn. Attempting to withdraw before the wagering requirement is fulfilled may result in the bonus being cancelled. Some games may contribute fully or partially towards wagering calculations — ask support for details.
5.3 Bonus Abuse
Creating multiple accounts to take advantage of bonuses, providing false information, or manipulating the system in any other way is strictly prohibited. If such activity is detected, all bonuses and associated winnings will be forfeited.
5.4 Other Promotions
heybij regularly offers various promotional offers. Each offer has its own terms and conditions, which are detailed on the promotions page. In the event of a conflict with these general Terms, the specific terms of the promotion will take precedence.
Gaming Rules
6.1 Fair Play
All games on the heybij platform are conducted fairly and transparently. We work with certified game providers to ensure a fair playing environment, including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and others.
6.2 Technical Errors
Incomplete rounds or bets may be cancelled due to server outages, network issues, or software errors. In such cases, heybij will attempt to refund the unprocessed bet amount, however no winnings are guaranteed in the event of an error.
6.3 Betting Limits
Minimum and maximum betting limits are set per game. heybij reserves the right to adjust individual user betting limits, particularly when unusual betting patterns are detected.
6.4 Incomplete Transactions
If a game session or transaction remains incomplete for any reason, the user may contact the support team via live chat. The deadline for filing a complaint is within 72 hours of the incident.
Prohibited Activities
The following activities are strictly prohibited and, if detected, will result in immediate account closure:
- Operating multiple accounts on behalf of the same person or organisation.
- Creating or operating an account using another person's identity.
- Placing bets through collusion or illegal arrangements between players.
- Using automated software or bots to manipulate the bonus or promotion system.
- Using the platform for money laundering or illegal financial activities.
- Any attempt to hack the platform's systems or breach its security.
- Harassing or engaging in abusive behaviour towards other users.
- Accessing the platform from restricted regions using a VPN or proxy.
If any of the above activities are proven, heybij reserves the right to forfeit all deposited funds, bonuses, and winnings, and to take legal action.
Responsible Gaming
heybij believes in responsible gaming. Gaming is a source of entertainment — we are mindful that it should never become a cause of financial or mental stress.
8.1 Self-Limits
Users can set their own daily, weekly, or monthly deposit limits. A 24-hour cooling-off period applies to any change or increase to these limits.
8.2 Self-Exclusion and Permanent Exclusion
Any user who feels the need can request a temporary break (24 hours to 6 months) or permanent self-exclusion. During this time, the account will be completely inactive and no promotional communications will be sent.
8.3 Protection of Minors
Only those aged 21 or above may play on heybij. Parents are advised to use parental control software on their devices to prevent minors from accessing gaming sites.
For more details on responsible gaming, visit our Responsible Gaming page.
Privacy and Data Protection
The privacy of your personal information is very important to us. heybij uses modern SSL encryption technology to keep all your personal and financial information secure.
9.1 Data Collection and Use
Information collected during registration and use is used solely for the purposes of providing services, identity verification, fraud prevention, and meeting legal obligations. Data is not sold to third parties.
9.2 Cookies and Tracking
heybij uses cookies and similar technologies to improve the user experience. By using the site, you are consenting to the use of cookies.
For our full data protection policy, visit our Privacy Policy page.
Limitation of Liability
10.1 Service Availability
heybij strives to ensure uninterrupted service, however the service may be temporarily unavailable due to maintenance, technical reasons, or unforeseen circumstances. heybij will not be liable for any direct or indirect losses arising from this.
10.2 Betting Outcomes
Gaming and betting are carried out entirely at the user's own risk. heybij is not obligated to provide any compensation for financial losses resulting from losing a bet. Gaming is a risky activity — only bet what you can afford to lose.
10.3 Third-Party Services
heybij is not directly responsible for the quality or availability of services provided by payment service providers (bKash, Nagad, Rocket) and game providers.
10.4 Force Majeure
heybij shall be exempt from liability if services are disrupted due to natural disasters, government restrictions, war, cyberattacks, or other force majeure circumstances.
Terms & Conditions Changes
heybij reserves the right to modify, add to, or cancel these terms and conditions at any time. Changes will be published on this page and will be considered effective from the date of publication. Continuing to use the platform after any changes means accepting the new terms and conditions.
For significant changes, heybij will endeavor to notify users via in-platform notices. Therefore, it is recommended to visit this page regularly.
Contact & Complaints
If you have any questions, complaints, or observations regarding these terms and conditions, please contact us through the following:
Support is available around the clock in Bengali. This is generally the fastest way to get a resolution.
After receiving a formal complaint, we endeavor to provide an initial response within business days. More complex matters may take a little longer to resolve.