heybij's commitment to responsible gaming
Gaming is for fun — not for addiction. heybij always puts your safety and well-being first.
What is responsible gaming?
Responsible gaming is an approach where players enjoy online gaming or betting as a limited source of entertainment — not as a cause of financial hardship or mental stress. heybij believes that every player has a responsibility to themselves and their family, and we are always here to help you meet that responsibility.
Responsible gaming on our platform means — set a budget, play within a time limit, and if you feel gaming is getting out of control, use our tools or talk to our support team. heybij is committed to ensuring a safe, transparent, and fair gaming environment at all times.
Remember: Gaming is always for entertainment. Never play with borrowed money or in the hope of recovering lost funds. Stay within your budget.
heybij is a gaming platform for people aged 21 and above only. Account creation or gaming by minors is strictly prohibited. We strictly follow age verification procedures.
Our protection tools
heybij provides these tools to help you stay in control.
Deposit Limit
Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes time to take effect when increasing, but decreasing takes effect immediately.
Loss Limit
Set a cap on how much you can lose within a given period. Once the limit is reached, betting will automatically stop for that period.
Time-Out
Need a short break? Take a time-out from 24 hours up to 6 weeks. Logging in or betting will not be possible during this time.
Self-Exclusion
If you feel gaming is getting out of control, choose self-exclusion. This is a long-term break that can last from 6 months to 5 years.
Reality Check
View a summary of your playing time and spending at regular intervals. This reminder helps keep you aware.
Minor Protection
heybij strictly enforces the 21+ age requirement. Parents can use family filter software to prevent children or teenagers from gaining access.
Signs of a problem
Gambling addiction is a recognised mental health condition. If you notice any of the following signs in yourself, please seek help.
Warning: If you repeatedly return to play in order to recover lost money, this is a key sign of a problem.
As part of responsible gaming, heybij gives you the opportunity to assess yourself. Seeking help is not a sign of weakness — it is a sign of courage.
Do any of these signs apply to you?
- Spending more than your budget and playing without any plan
- Repeatedly trying to play to recover money you have lost
- Hiding your gaming habits from family or friends
- Prioritising gaming over work, studies, or family
- Gaming using borrowed money or by breaking into savings
- Feeling mentally restless or anxious when not playing
- Repeatedly failing to stop gaming despite trying
How do you set limits?
Keep your gaming safe with a few simple steps.
Log in to your account
Log in to your heybij account and go to the "Account Settings" or "Responsible Gaming" section.
Select a deposit limit or loss limit
Set a daily, weekly, or monthly limit. Choose an amount that fits your budget.
Activate a time-out or self-exclusion
If you need a break, choose your preferred duration. Once self-exclusion is activated, account access will be blocked until the set period ends.
Contact the support team
For any issue, talk to our team in Bengali via 24/7 live chat. We are always ready to help you.
Seek professional help
If you feel you need more support, contact a professional mental health specialist or a gambling helpline.
Safe gaming tips
The most important part of responsible gaming is staying aware of your own limits. Following the tips below will keep gaming enjoyable at all times:
- Set a fixed budget before you start gaming and stick to it strictly.
- Set a fixed daily time limit for gaming — stop when that time is up.
- Never game while under the influence of alcohol or any other substance.
- Do not think of gaming as a source of income or a way to pay off debt.
- Spend quality time with family and friends — gaming is just a small part of life.
- Take regular breaks and take part in other recreational activities.
- Keep heybij's reality check notifications active.
Healthy gaming tip: Take one day off from gaming each week. This small step helps maintain healthy habits over the long term.
Protecting minors
heybij strictly prohibits anyone under the age of 21 from using the platform. Proof of age documents must be submitted during account verification. If you have children or teenagers at home, please use family filters on your device and keep your account password private.
Financial safety
The minimum deposit on heybij is ৳100 and the minimum withdrawal is ৳1,000. These limits give you the option to play on a small budget. Before investing larger amounts, carefully consider your financial situation and set a deposit limit if needed.
Need help?
Our team is always by your side.
heybij Support
For any questions about gaming issues or responsible gaming, contact our Bengali-speaking support team.
Chat with us in Bengali at any time. We will help with self-exclusion, setting limits, or closing your account.
[email protected]
To close your account immediately, type "SELF EXCLUDE" in live chat or activate it from settings.
Frequently Asked Questions
Frequently asked questions about responsible gaming.
Enjoy responsibly
Enjoy safe gaming on heybij. Use our tools, respect your limits, and contact us for any issue.